From the coloplast Care Team & Marketing Department
Making life easier for people with intimate healthcare needs is the Coloplast mission and after launching Coloplast Care (a free service) in June 2013, we feel we are "walking the talk"
We have touched the lives of more than 1300 new and existing people living with an ostomy via our call centre since the launch, with the number growing monthly. Feedback suggests that this service certainly makes a difference to the users of our products following discharge from hopsitla. Mostly, new users are faced with having to cope with this life changing experience in the "less secure environment" of the home and without the expertise of the healthcare professional.
Now they have the peace of mind that the support from a Coloplast Care appliance specialist is only a phone call away.
In recent study conducted in Korea, 88% of new ostomates interviewed and who had enrolled in Coloplast Care, expresed an increaed an level of confidence in managingthei stoma following as opposed to only 45.7% who enrolled in Coloplast Care Service. This is clear evidence that a community support service (like ColoplastCre) extends the services of the hospital based ET nurse and facilitates the challenges experienced during the initial turbulent times post discharge.
In an under-resourced and over-burdened healthcare environment we at Coloplast believ that through partnering with hopsitals, he;athcare professionla and payes, We develop services and solutions that will only improve the quality of care for the ostomy community of South Africa.
From the Coloplast Care Team & Dave Dudley (Marketing Manager)